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Mailing / Returns
6539 Westland Way STE 21 Lansing, MI 48917
WHEREVER YOU GO
TALK TO A HUMAN.
Orders, warranty, or which stool fits your day — send it over and we'll help you sort it.
ORDER HELP
Use the form and include your order number if you have it.
WARRANTY SUPPORT
Tell us what happened and we'll help you sort it.
WHICH STOOL?
Tell us where you'll use it and we'll point you to the right model.
FREQUENTLY ASKED QUESTIONS
EVERYTHING YOU NEED TO KNOW.
HOW FAST DOES IT SET UP?
It sets up in seconds with a simple pull-and-lock motion, letting you extend the stool to your preferred height, secure it with a quick twist, and sit down without tools or complicated assembly.
What's the real weight limit?
Depends on the stool. Anywhere from 620lbs, all the way up to 1,000lbs. Pick your capacity based on your use case, but don't worry. We've got one to match whatever you need.
How small does it fold?
All of our stools fold up like a frisbee. The width of the seat ranges from 10" - 12.2", yet is only 3" tall when fully collapsed.
What's covered by the warranty?
Everything but loss and theft. Did you throw it in the truck bed and break a piece off? You're covered. Did you throw it off a third story balcony to test the strength? You're covered (We've already tested that, no need to try on your own). Did something get chipped during delivery? We'll replace it. Just send us a message with your order number and we'll get a new one on the way to you, no questions asked!
How do I clean it?
Normal household cleaners or disinfectants can work wonders. Just take a cloth and some cleaning solution and wipe it down, and you're good as new!